CFA Societies Canada co-signs letter to Minister of Finance recommending legislative measures to strengthen Canada’s complaint-handling system for bank customers

CFA Societies Canada co-signs letter to Minister of Finance recommending legislative measures to strengthen Canada’s complaint-handling system for bank customers

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CFA Societies Canada co-signs letter to Minister of Finance recommending legislative measures to strengthen Canada’s complaint-handling system for bank customers

Summary:

FAIR Canada, with CFA Societies Canada as a co-signatory, sent a letter to Deputy Prime Minister and Minister of Finance, The Honourable Chrystia Freelend, P.C., M.P., supporting the amendments in the Budget Implementation Act #2 establishing a single external complaints body (ECB) for Canadian banks. The signatories further urge the Minister to designate OBSI – Ombudsman for Banking Services and Investments as the single ECB.